Privacy Policy

When you use our PNR status checking service, we temporarily process:

• PNR Numbers: The 10-digit PNR number you enter to check status
• Search Timestamp: When you performed the search for service optimization
• Basic Device Info: Browser type and device information for compatibility

Important: We DO NOT store your PNR numbers or personal travel information on our servers. All PNR data is processed in real-time and immediately discarded after providing you with the results.

We automatically collect certain technical information to improve our service:

• IP Address: For security, fraud prevention, and approximate location
• Browser Information: Browser type, version, and language preferences
• Device Information: Device type, operating system, and screen resolution
• Usage Data: Pages visited, time spent, and interaction patterns

This information helps us maintain service quality and detect potential security threats.

You may choose to provide additional information:

• Email Address: If you subscribe to our newsletter or contact us
• Feedback: Comments, suggestions, or support requests you send us
• Preferences: Settings you configure for a better user experience

Providing this information is entirely voluntary and you can use our core PNR checking service without it.

We use your information primarily to:

• Process your PNR status requests and provide accurate results
• Connect securely to Indian Railways systems on your behalf
• Display your booking status, seat information, and journey details
• Ensure the service works properly across different devices and browsers

All PNR processing happens in real-time without storing your personal travel data.

We use technical information to:

• Detect and prevent fraudulent or automated requests
• Protect against spam, abuse, and security threats
• Monitor system performance and identify technical issues
• Ensure fair usage of our free service

These measures help us maintain a reliable service for all users.

We analyze usage patterns to:

• Improve website performance and user experience
• Optimize our service for different devices and connection speeds
• Develop new features based on user needs
• Fix bugs and technical issues

This analysis uses aggregated, non-personal data that cannot identify individual users.

• Real-time Processing: PNR numbers are processed immediately and results are returned to you
• No Database Storage: We never save PNR numbers to any database or file system
• Memory Clearing: All PNR data is cleared from server memory after processing
• No Search History: We don't maintain a history of your PNR searches

This approach ensures maximum privacy protection for your travel information.

We retain certain technical information for limited periods:

• Server Logs: IP addresses and basic request info for 30 days (security purposes)
• Analytics Data: Aggregated usage statistics for 12 months (service improvement)
• Error Logs: Technical error information for 90 days (troubleshooting)

This data is automatically purged after the retention period expires.

If you choose to provide additional information:

• Newsletter Subscriptions: Email addresses stored until you unsubscribe
• Support Requests: Communication records for 2 years for reference
• User Preferences: Settings stored locally in your browser (you control this)

You can request deletion of this optional data at any time.

We use essential cookies that are necessary for our service to function:

• Session Management: To maintain your session while browsing our site
• Security: To protect against spam and abuse
• Preferences: To remember your settings like language preferences

These cookies don't track you across other websites and are deleted when you close your browser.

By default, we do not use third-party analytics cookies like Google Analytics. If we add analytics in the future:

• We will ask for your explicit consent
• You can opt-out at any time
• Data will be anonymized and aggregated
• No personal information will be shared with third parties

Currently, all usage analysis is done with our own privacy-friendly systems.

You have full control over cookies:

• Browser Settings: Configure your browser to block or delete cookies
• Our Service: Essential functions will still work with cookies disabled
• Opt-out: You can opt-out of any optional cookies we may use

Visit your browser's help section for instructions on managing cookies.

We display ads through Google AdSense, which may use cookies to serve ads based on your prior visits to our website and other sites on the internet.

Google’s DART Cookie: Google, as a third-party vendor, uses cookies to serve ads. Users may opt out of personalized ads by visiting the Google Ads Settings.

Third-party ad networks may also use cookies to serve ads. You can opt out of some third-party vendors' uses of cookies by visiting the Network Advertising Initiative opt-out page.

Google may use the DoubleClick DART cookie to serve ads to users based on their visit to our site and other sites. Users may opt out of personalized ads by visiting Google Ads Settings.

To provide PNR status information, BharatPNR relies on third-party sources and publicly available data. We do not guarantee the accuracy, completeness, or timeliness of this information, as it depends on external systems beyond our control.

• We are not affiliated with Indian Railways, IRCTC, or any official government entity.
• Your PNR number is used only to retrieve train status and is not permanently stored on our servers.
• The information is provided strictly for convenience and reference purposes.

Our website is hosted on secure servers with industry-standard protections including:

• Cloud infrastructure with firewalls and DDoS protection
• CDN services for faster and safer content delivery
• Encrypted connections (HTTPS) to safeguard user input

By default, BharatPNR does not use:

• Google Analytics or similar tracking services
• Social media tracking pixels
• Third-party advertising networks (except Google AdSense as disclosed above)
• Third-party data brokers

If we integrate such services in the future, this policy will be updated accordingly and we will seek your consent where required.

BharatPNR is an independent platform. We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with Indian Railways, IRCTC, or any government entity.

All PNR and train status information is provided on an "as-is" basis for general reference and convenience only.

For the most accurate and up-to-date information, please always refer to the official IRCTC website or the Indian Railways enquiry portal.

By using our service, you acknowledge that BharatPNR cannot be held responsible for any discrepancies, errors, or consequences arising from reliance on this data.